Curriculum Vitae

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Working Papers (Under Peer Review)

• Clinician Empowerment and the Triple Aim: Resource Adequacy, Disparities, and Quality — Journal of Operations Management; Rev.1 R&R (Major), in progress. Authors: Zhou, C.; Dreyfus, D.*; Bagchi, A.
• Optimizing Oncology Outpatient Flow via Simulation and Analytics — Annals of Operations Research; Rev.1 R&R, due Jan 31, 2026. Authors: Zhou, C.*; Ding, X.; Chen, W.; Lei, L.; Norrell, J.; Tray, A.; Evens, A. M.
• Operating in Underserved Markets: Chain Affiliation, Dynamic Capabilities, and Care Performance — Health Care Management Science (SI); Round 1 under review. Authors: Dreyfus, D.*; Zhou, C.; Lin, T.
• Resilient Dialysis Operations: Leveraging Contract RNs and Support Staff in Fissured Workforces — Journal of Operations Management (SI); Round 3 (2nd round decision: major revision). Authors: Zhou, C.*; Lin, T.; Ding, X.; Chen, W.; Lei, L.

Titles paraphrased for public listing under double-blind policies; manuscripts retain official titles. Authors follow CV style (surname, initials); "*" denotes corresponding author.

Upcoming Submissions

• From Triple Aim to Quadruple Aim — Target: POMS; first draft nearing submission.

In Progress

• ED Flow — Ambulance Diversion — IRB approved; hospital data feedback suspended.
• Nurse Staffing & Care Operations — Drafting; data analysis & collection.
• ED Congestion & Inpatient LOS Variability — Proposal (Nov 14, 2024, Jong M. Lim); conceptual stage; data cleaning in progress.