Curriculum Vitae
Under Review
[1] Balancing Workforce Fissuring and Service Quality.Major Revision; Resubmitted → R3 JOM (SI). Zhou, C.*; Lin, T.; Ding, X.; Chen, W.; Lei, L.
[2] Exploring the Triple Aim Through Clinician Empowerment.Major Revision; Resubmitted → R2 JOM. Zhou, C.; Dreyfus, D.*; Bagchi, A.
[3] Enhancing Efficiency in Oncology Outpatient Services.Accepted AOR. Zhou, C.*; et al.
[4] Enhancing Healthcare Operations in Disadvantaged Communities.R1 HCMS (SI). Dreyfus, D.; Zhou, C.*; Lin, T.
Working Papers
[5] Engagement Without Responsibility. Target: JBE. Ready to submit.
[6] DRL for Chemo Scheduling. Target: POM (SI). Draft complete.
[7] Stay, Straddle, or Exit. Target: Org Science (SI). Draft complete.
[8] Extension Services & Agricultural Productivity. Target: M&SOM (SI). Li, W.*; Zhou, C.
Research in Progress
[9] Heteroscedasticity-Based Identification. Target: AMJ.
[10] When Stars Fall: Quality Instability. Target: EJOR or POM.
[11] Chain-Level Quality Competition Under Yardstick Incentives. Target: MS.
[12] From Triple Aim to Quadruple Aim. Target: JOM or POM.
[13] ED Congestion. Target: MS. Lim, J.M.*; Zhou, C.; Olaleye, T.
* corresponding author.