Research

Working Papers (Under Peer Review)

Paraphrased Title Status Journal / Track Authors (full)
Clinician Empowerment and the Triple Aim: Resource Adequacy, Disparities, and Quality Round 2 Round 1 decision: major revision; Journal of Operations Management Zhou, C.; Dreyfus, D.*; Bagchi, A.
Optimizing Oncology Outpatient Flow via Simulation and Analytics Round 2 Round 1 decision: major revision; Annals of Operations Research Zhou, C.*; Ding, X.; Chen, W.; Lei, L.; Norrell, J.; Tray, A.; Evens, A. M.
Operating in Underserved Markets: Chain Affiliation, Dynamic Capabilities, and Care Performance Round 1 Initial submission under review (Special Issue, Health Care Management Science; submitted Feb 3, 2025). Health Care Management Science Dreyfus, D.; Zhou, C.*; Lin, T.
Resilient Healthcare Operations: Leveraging Contract RNs and Support Staff in Fissured Workforces Round 3 Round 1 decision: revise-and-resubmit; Round 2 decision: major revision; R3 deadline for resubmission February 2026 (Special Issue planned for May 2026). Journal of Operations Management Zhou, C.*; Lin, T.; Ding, X.; Chen, W.; Lei, L.

Note: Where journals apply double-blind reviewing, the titles above are paraphrased for public display. Manuscripts retain the official submission titles. β€œ*” marks the corresponding author.

Upcoming Submissions (Near-term)

Conceptual / Proposal

Systems Approach to Addressing ED Congestion: The Impact of Inpatient Length-of-Stay Variability on Emergency Department Crowding
Project proposal (Nov 14, 2024; with Jong M. Lim). Concept framing completed; data cleaning pipeline under development.

Others in Data Collection and Processing

Proceedings

Book

Strategies for Enhancing the Effectiveness of Internal Audit and Risk Control
Edited by Jie Hui, Jie Liu, Chenhao Zhou, and Wenxuan Zhou.
China Modern Economic Publishing House, Beijing, China; February 1, 2025.
ISBN: 978-7-5119-3474-1. Link to publisher page
Recommended by Shanxi University of Finance and Economics as a core textbook for university-level courses in Internal Audit, Risk Control, and Operations Management.

Service & Reviewing

Year(s) Role Venue / Track Notes
2025 Session Chair INFORMS β€” Service Science Track Cochair & Presenter
2024 Reviewer DSI Annual Conference β€” Healthcare Track Program reviewer
2025 Reviewer DSI Annual Conference β€” Project Management; Gig Economy & Social Media Research Tracks Program reviewer
2022–present Member INFORMS; POMS; DSI Professional memberships