Under Review
[1] Balancing Workforce Fissuring and Service Quality Major Revision; Resubmitted → Under Review (R3)
Journal of Operations Management (SI) · Zhou, C.*; Lin, T.; Ding, X.; Chen, W.; Lei, L.
[2] Exploring the Triple Aim Through Clinician Empowerment Major Revision; Resubmitted → Under Review (R2)
Journal of Operations Management · Zhou, C.; Dreyfus, D.*; Bagchi, A.
[3] Enhancing Efficiency and Workflow in Oncology Outpatient Services by Simulation-Based Optimization Accepted
Annals of Operations Research · Zhou, C.*; Ding, X.; Chen, W.; Lei, L.; Norrell, J.; Tray, A.; Evens, A.M.
[4] Enhancing Healthcare Operations in Disadvantaged Communities R1
Health Care Management Science (SI) · Dreyfus, D.; Zhou, C.*; Lin, T.
Working Papers
[5] Engagement Without Responsibility: Ownership Transitions and Stakeholder Welfare in U.S. Nursing Homes. Target: J. Business Ethics. Ready to submit. Zhou, C.*; Li, W.; Wang, P.; Dreyfus, D.
[6] Deep Reinforcement Learning for Forward-Looking Chemotherapy Appointment Scheduling. Target: POM (SI). Draft complete. Zhou, C.*; Ding, X.; Chen, W.; Lei, L.
[7] Stay, Straddle, or Exit: How Regulatory Seams Shape Organizational Responses to Institutional Disruption. Target: Organization Science (SI). Draft complete. Zhou, C.*
[8] Extension Services, Market Remoteness, and Agricultural Productivity: Evidence from Ethiopian Smallholder Farms. Target: M&SOM (SI). Draft complete. Li, W.*; Zhou, C.
Research in Progress
[9] Heteroscedasticity-Based Identification in Management Research. Target: AMJ. Zhou, C.*
[10] When Stars Fall: Quality Instability, Consumer Choice, and the Demand for Long-Term Care. Target: EJOR or POM. Zhou, C.*
[11] Chain-Level Quality Competition Under Yardstick Incentives. Target: Management Science. Zhou, C.*
[12] From Triple Aim to Quadruple Aim. Target: JOM or POM. Dreyfus, D.; Zhou, C.*; Wang, P.; Ding, X.; Lin, T.
[13] Systems Approach to Addressing Emergency Department Congestion. Target: Management Science. Lim, J.M.*; Zhou, C.; Olaleye, T.
Conference Proceedings
House price prediction using polynomial regression with Particle Swarm Optimization. J. Phys.: Conf. Ser., 1802(3), 032034, 2021.
Quantitative investment strategy analysis based on machine learning for share dealing. ICISCE 2020, 1051–1057.
Citations: 23 (Google Scholar) · Downloads: 1,784 (IEEE/IOP)
Books
Strategies for Enhancing the Effectiveness of Internal Audit and Risk Control (Chs. I, II, IX–XI). Eds: Hui, J.; Liu, J.; Zhou, C.; Zhou, W. China Modern Economic Publishing House, 2025. Publisher →
Service & Leadership
| Session Chair | POMS Healthcare Analytics (2025, 2026) |
| Session Chair | INFORMS Service Science: Smart Resource Allocation (2025) |
| Reviewer | Health Care Management Science (2024–present) |
| Reviewer | POMS Annual (2026) |
| Reviewer | DSI Annual — PM, Gig Economy, Healthcare (2024–2025) |
Member: AOM · DSI · IEEE · INFORMS · POMS (2022–present)
* corresponding author. Titles of manuscripts under double-blind review are paraphrased.